Privacy Policy

Introduction

IPTV Alberta ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our IPTV streaming services. By accessing or using our services, you agree to the terms outlined in this policy.

Information We Collect

We may collect personal information that you voluntarily provide when registering for our services, including your name, email address, billing information, and contact details. This information is necessary to create and manage your account and process payments.

We automatically collect certain information when you access our services, including your IP address, device type, browser type, and viewing preferences. This data helps us improve our service quality and user experience across Canada.

We use cookies and similar tracking technologies to enhance your browsing experience and analyze site traffic. You can control cookie preferences through your browser settings at any time.

How We Use Your Information

We use the information we collect to provide, maintain, and improve our IPTV services, process transactions, and communicate with you about your account. We may also use your information to send service-related announcements and respond to your inquiries and support requests. Your data helps us personalize your experience and develop new features for our Alberta and Canadian customers.

Data Protection and Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, and regular security assessments. While we strive to protect your data, no method of electronic transmission or storage is 100% secure.

Third-Party Services

We may use third-party service providers to facilitate our services, process payments, or analyze usage patterns. These providers have access to your personal information only to perform tasks on our behalf and are obligated to protect your data. We do not sell or rent your personal information to third parties.

Your Rights

Under Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA), you have the right to access, correct, and delete your personal information. You may also withdraw consent for the collection and use of your data at any time. To exercise these rights, please contact our support team at support@iptvalberta.ca.

Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal data, we will take steps to delete such information promptly.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website. Your continued use of our services after changes are posted constitutes your acceptance of the revised policy.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at support@iptvalberta.ca. We are committed to resolving any privacy-related issues in accordance with PIPEDA and applicable Canadian privacy legislation.